FREQUENTLY ASKED QUESTIONS

CGB Refund Policy

Once payment is made, and no later than four weeks before the start of the season, no refunds or credits will be offered if for any reason your child cannot attend in part or in full.

COVID-19 Addendum:

All CGB sessions are intended to be in-person. However, to accommodate any changes made to current government guidelines, classes may be delayed or cancelled.

In the case of cancellation due to COVID-19, credits will be issued for future sessions.

All in-person programs will be run in compliance with government guidelines and will be operated at the capacity given to us. A detailed list of health and safety protocols will be made available to you prior to the commencement of in-person lessons.

Once payment is made, and no later than four weeks before the start of the season, no refunds or credits will be offered if for any reason your child cannot attend in part or in full.

Is it too late to register?

No! We don't close registration, as we want every girl who wants to play with us to be able to do so.

What's your weather cancellation policy?

Are you able to prorate fees if I join mid-season?

As a non-profit, grassroots organization with very small margins, we aren't able to prorate fees for any reason. This is in an effort to keep our registration costs as accessible as possible.

In the case of field closures due to weather CGB does not offer make-up sessions.

COVID NOTICE

Your league runs ages 4-16. If my daughter is 3 or 17, can she join?

Sure! We will leave this up to you and your daughter. We would love to have her join us, as long as you both come into it with the understanding that she will be the very youngest or very oldest player.

Do you offer financial assistance?

Yes! We operate on a model that ANY girl who wants to play with us will be able to. We accept funding from JumpStart and KidSport, and also offer in-house financial assistance, should your family not be able to access these. Please reach out to us via email for further information regarding financial assistance.

Is your league accessible to children who are mentally and physically challenged?

Yes! Please contact us to communicate your needs, and we will happily work together with you to make sure your daughter is able to play with us.

Do you play softball or baseball?

We play baseball only.

Why are the balls softer than baseballs?

For safety reasons, we use training baseballs, which come in different grades of hardness. These training baseballs are used widely by many amateur leagues and professional baseball associations, and are the same size as baseballs.

What's with the rubber chickens?

If you’ve been following Canadian Girls Baseball for a while, you’ve probably noticed that we LOVE our rubber chickens! It's kind of our thing. Their size, shape, weight, and density make them a perfect training tool - we use them in our skills and drills stations to help teach proper positioning, to practice throwing and catching, to encourage girls to "get under it" while teaching pop flies, for pitching targets, and more. Our chickens are a fun confidence booster for players who are newer to baseball, and we never get tired of hearing them cheer/honk for us!

How do I choose sizes for my child's team clothing during registration?

Our sizing typically runs as follows:
Youth XS: 4-5
Youth S: 6-8
Youth M: 8-10
Youth L: 10-12
Youth XL: 12-14
Adult S: 6-8
Adult M: 8-10
Adult L: 10-12
Adult XL: 12-14
Please do not hesitate to let us know if your child requires a size that is not noted here.

What if something doesn't fit?

We can exchange any unworn uniform pants for you, there is a small charge for extra team jerseys.

Where can I find current team schedules?

Current team schedules are emailed to team members at the start of each season. Didn't receive yours? Drop us a line!

Where can I buy a glove?

Most sporting goods stores carry child/youth sized gloves and you can also find them for sale at discounted pricing right here on our website!

My daughter's white baseball pants are see-through. What can I do?

This is an issue most baseball players face at some point! We recommend buying a pair of sliding shorts or bicycle shorts to wear under her baseball pants.

Do you have suggestions for washing white baseball pants?

Brush off excess dirt and debris. Using a stiff-bristled brush or dry sponge, remove as much dirt from the pants as you can while they're still dry.
Combine hydrogen peroxide and a mild detergent in a spray bottle.
Spray this solution onto the pants.
Allow the solution sit for 20-30 minutes.
Fill a large sink with warm or hot water. Run enough water to completely submerge the pants.
Mix in an oxygenated bleach cleaner. Add about one cup of bleach-based cleaner to the sink. Whisk the water and cleaner together until they’re evenly distributed.
Soak the pants for 2-3 hours.
Rinse the pants with clean water. Remove the pants from the sink and wring out the excess cleaning solution. Drain the sink and run a stream of fresh warm water over the pants. This will help flush away dislodged debris and dirty water.
Place the pants in the washing machine. After a good soak, it’s important to wash the pants right away before they have time to dry. Be sure to only wash your uniform pants with other white fabrics.
Pour in a strong detergent. Add the laundry detergent straight to the clothes, rather than to a separate dispenser. You’ll have the most luck with stain-dissolving detergents made specifically for whites.
Wash the pants. Set the washing machine to a normal wash cycle. Use warm water, and add 1 cup of distilled vinegar if you'd like, which can help brighten and soften.
Hang the pants up to air dry. The intense heat of the dryer may shrink cotton and blended pants. To prevent this, hang the pants vertically in a well-ventilated area overnight.

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